Frequently Asked Questions (FAQ)

1. What is Nexsty?

Nexsty is your one-stop online store offering the latest in fashion, electronics, and lifestyle products at unbeatable prices.

2. Do I need to create an account to place an order?

No, you can checkout as a guest. However, creating an account helps you track your orders, save addresses, and get faster support.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Google Pay, Apple Pay, and more.

4. How can I track my order?

Once your order ships, you’ll receive an email with a tracking number. You can also log into your account and check the "My Orders" section.

5. How long does shipping take?

Standard Shipping: 5-10 business days
Express Shipping: 2-5 business days
Shipping times may vary depending on your location.

6. Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times will vary depending on your location.

7. Can I change or cancel my order?

If your order hasn’t been shipped yet, you can contact our support team to modify or cancel it. Once shipped, we cannot make changes.

8. What is your return policy?

We offer a 30-day return policy. Items must be unused and in original packaging. Visit our Return Policy page for full details.

9. My item arrived damaged or incorrect. What should I do?

We’re sorry for the inconvenience! Please contact our support team within 7 days of delivery with photos of the item, and we’ll resolve it quickly.

10. How can I contact customer support?

You can reach our support team at support@nexsty.com or through our Contact Us page. We typically respond within 24 hours.